*Q&A | Policies

Q&A 

Do you travel to other towns/cities for photo sessions?

Yes I do! We are not limited to Hope, I will travel to you. I do have a small travel fee of $25 for clients living 80km out of the Hope, BC area. 

How long is a session?

Sessions usually last about 60-90 mins with breaks. Half Sessions are 30 mins

Do you book sessions on weekends or weekdays?

 I book sessions on both weekends and weekdays. Weekends fill up very fast and must be booked at least 2-3 weeks in advance. 

What time do you schedule your sessions?

I like to schedule sessions for the late afternoon or early evening 1.5 hours before the sun sets. We are not limited to those times, if they do not work for you.

Do you always share photos to your social media?

No, I DO NOT always share photos to social media. I do however like using one or two photos for my online portfolio/website. If a client would like privacy, I 100% respect that. Please let me know when booking if you need privacy.

What is a digital file? 

A digital file is single image/picture. All files or images are in jpeg format.

Do you offer digital downloads?

Yes! your gallery will allow you to download your images, with a pin provided by me.

What is a digital download? 

Your images will be sent in the form of a link, sent via email. You can download your photos straight on to your computer, it’s instant! You will need to know where your d/l files go, I can’t help you with that. 

Do you offer USB Sticks?

Yes I do, this is an add on of $20.00

How you do accept payment?

 You may use cash, Paypal,  E-transfer or cheque made to “Lisa Berry”.  Paypal is our most common form of payment. 

What happens if our shoot gets rained out?

In case of rain or severe weather Lisa Berry reserves the right to postpone the session, but no more than 2 weeks. However I have done sessions in the rain. If it is raining the day of your session I always ask the client if they’re still into doing the shoot.

What if my child has a scratch or bruises?

No need to worry that’s what editing was made for and it’s included in every session.

What if I need to reschedule?

The session may be rescheduled, you have up to one year to reschedule your session without losing your retainer/session fee. Cool Hey!

Do you have Gift Cards?

Yes, email info@lisaberry.ca to purchase your gift card?

I have a Gift Card for your services, what do I do now?

Awesome,  your retainer fee has probably been paid in full and you will need to contact me to book at date. I look forward to hearing from you.

 

Policies

Prices are locked in at the time of booking.

$100 non-refundable retainer is due at time of booking. The balance is due at your session.

A signed contract and model release is required for all sessions.

You are NOT booked until all paperwork is signed and a retainer has been paid

If your location has an entrance fee you must pay the entrance fee for the photographer and one assistant (if applicable)

Any locations further than 80 km from Lisa Berry Photography (postal code V0X 1L0) will require a travel fee of $25

Please give at least 24 hours notice for any reschedules

Incase of rain or severe weather Lisa Berry reserves the right to postpone the session, but no more than 2 weeks

No cameras or recording devices / Cell phones are allowed at the session, please put them on slient

All sales are final, no refunds will be given. Prices are subject to change at anytime

Printing, copying, downloading or scanning images without written consent is strictly prohibited